Customers say: this Earl Grey tea has a strong, robust bergamot flavor that's fragrant and aromatic. Many describe it as their daily go-to tea, perfect for mornings and enjoyed both hot and iced. Common praise includes the rich, full-bodied taste and complex flavor profile. Several note it's superior to other Earl Grey varieties they've tried. Some mention the loose leaf format allows for multiple steepings. A few customers find the bergamot overwhelming or too strong initially, though many adjust to prefer its boldness. Some report quality changes in recent batches, with less depth than before. Most recommend steeping for 3 minutes rather than 4 to avoid bitterness.