Customers say: this Earl Grey tea has exceptional bergamot flavor that's well-balanced and aromatic. Many describe it as their daily morning ritual, praising its robust yet smooth taste with citrus and floral notes. Users consistently mention the strong, pleasant aroma when opening the package. Many reviews highlight the tea's superiority over grocery store brands and other Earl Grey varieties they've tried. Several customers note they've been loyal purchasers for years, with some ordering multiple pounds. Common feedback includes appreciation for the loose leaf format and organic quality. A few mention the tea can be strong if over-steeped, recommending shorter brewing times. Some find the price high but consider it worth the cost. Most describe it as the best Earl Grey they've experienced.