Customers say: these teas offer refreshing, smooth flavors with clean, delicate tastes. The hibiscus berry blend provides a perfect balance of sweet and tart with lovely floral notes, while the peach varieties deliver bright, juicy flavors without artificial taste. Many find the coconut oolong soothing with tropical sweetness, and the black teas are described as robust yet balanced. Common feedback includes appreciation for the rich aromas and versatility - teas work well hot or cold, with honey, and can be resteeped multiple times. Some mention the higher price point, though most consider it worthwhile for the quality.