Customers say: this herbal tea is deeply flavorful with a perfect balance of sweet plum and warm cinnamon. Many appreciate its rich aroma that fills the kitchen while brewing and its beautiful maroon color. Users enjoy it both hot and iced, often describing it as "dessert in a cup" or like mulled wine. The tea is praised for being naturally sweet without needing added sugar. Common feedback includes its warming qualities during fall and winter months. While most love the flavor combination, some find it too tart or wish for more cinnamon versus fruit balance. Several mention needing to use extra tea leaves for stronger flavor.