Customers say: this black tea has a smooth, rich flavor with subtle sweetness and hints of caramel. Many find it perfect for morning drinking, either plain or with milk and honey. The tea works well both hot and iced, and users appreciate that it doesn't become bitter when steeped longer. Several mention it's forgiving of brewing mistakes and can be re-steeped multiple times. While most praise its full-bodied yet mellow character, one reviewer found it somewhat one-dimensional. Common feedback includes its versatility as an all-day tea and preference over other breakfast tea varieties.