Customers say: this ruby oolong is smooth, full-bodied, and rich with complex flavors including honey, amber, and malty notes. Many reviews mention its robust character that's bolder than typical oolongs but not overpowering. The tightly rolled leaves expand significantly when steeped and hold up well through multiple infusions, typically 2-3 steepings. Users appreciate its versatility for hot or cold brewing and find it suitable for daily drinking. While most praise its depth and smoothness, some note it can be too dark or black tea-like for their preference. Common feedback includes its distinctive reddish color and ability to provide lasting flavor satisfaction.